FC 24 Privacy Policy

FC 24 is a trusted online gaming and betting platform serving players across Bangladesh. We believe that protecting your personal data is one of our most important responsibilities. This Privacy Policy explains what information FC 24 collects, how it is used, and what rights you have.

By using the fc24.ws website or the FC 24 app, you agree to this Privacy Policy. We value your trust and uphold the highest standards in data protection.

This policy applies to all FC 24 services — including the website, mobile app, live chat, and email communications. We want you to enjoy the game with complete peace of mind, knowing your information is in safe hands.

We collect various types of information when you register and use FC 24. This data is used to provide our services, ensure security, and improve your overall experience.

• Any information you voluntarily provide when filling out the registration form is stored.
• Some technical information is collected automatically while you use the platform.
• A copy of your ID may be requested for KYC verification.
• Records of live chat and email conversations are retained.

FC 24 uses the information it collects for specific purposes only. We never use your data in ways that could harm you or that you have not authorized.

• Account Management: Confirming registrations, securing logins, and sending account-related notifications.
• Payment Processing: Processing deposits and withdrawals quickly and securely.
• Ensuring security: Preventing fraud, money laundering, and unauthorized access.
• Service Improvement: Analyzing your usage patterns to improve your FC 24 gaming experience.
• Related Offers: Sending you bonus and promotional updates based on your preferences.
• Legal Compliance: Meeting regulatory requirements and fulfilling legal obligations.
• Responsible Gaming: Identifying problematic gaming behavior and providing timely support.

FC 24 never sells your data to advertisers or shares it with unauthorized third parties. Your privacy is a core principle of how we operate.

FC 24 handles your personal data with the utmost care. Your information may be shared with third parties only in the limited circumstances outlined below.

• Payment providers: For deposit and withdrawal processing, relevant information is shared with payment gateways such as bKash, Nagad, or Rocket.
• Law enforcement agencies: We are legally required to share information with the relevant authorities in response to valid orders or investigations.
• Technology Partners: Our servers and technology service providers operate under strict confidentiality agreements.
• Anti-fraud agencies: Information may be exchanged with regulatory authorities to prevent fraud and money laundering.

Beyond the above, FC 24 does not share your information with any third party without your consent. Selling your data to advertising companies or data brokers is strictly against FC 24's policy.

FC 24 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform runs smoothly.

• Essential Cookies: Essential for maintaining login sessions and verifying security — these cannot be disabled.
• Functional Cookies: Remembers your language preference, location selection, and account settings.
• Analytics cookies: To understand page traffic — without collecting any personal information.
• Performance Cookies: Used to monitor site loading speed and detect errors.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent FC 24 from functioning properly. We recommend keeping cookies enabled for the best experience.

FC 24 uses the highest industry-standard security technologies to protect your privacy. Our security infrastructure operates around the clock to keep your data safe.

• SSL 256-bit Encryption: All data transfers are fully encrypted — no one can intercept them in transit.
• Two-Factor Authentication: An extra layer of verification at login keeps your account even more secure.
• Firewall protection: Our advanced firewall system blocks unauthorized access attempts.
• Regular security audits: Third-party experts conduct regular audits of our systems.
• Restricted Access: Only authorized FC 24 staff can access data on a need-to-know basis.
• Data backup: Regular backups ensure your data is never lost due to technical issues.

In the event of a data breach, we will notify the relevant regulatory authorities and affected users as quickly as possible and take all necessary steps.

If you have an account with FC 24, you have important rights over your personal data. We respect these rights and are committed to helping you exercise them.

• Right to Access: You have the right to request access to the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to object: You can opt out of marketing communications at any time.
• Data Portability: You can request a copy of your data in a readable format.

To exercise any of these rights, email us at support@fc24.ws. We will respond within 30 days. Please note that due to legal obligations, we may be required to retain certain information for a specified period.

FC 24 is an adult gaming platform. We do not serve anyone under the age of 18, nor do we collect any information from them.

• Age is verified at registration, and accounts will not be created if the user is found to be under 18.
• If a minor's account is identified, it will be suspended immediately and the balance refunded.
• If you suspect a minor in your household is using FC 24, please let us know immediately.

FC 24 reserves the right to update this Privacy Policy as needed. Amendments may be made due to regulatory changes, technical improvements, or updates to our services.

• Registered members will be notified of any significant changes via email or platform notification.
• Continued use of FC 24 after any changes takes effect will be considered acceptance of the updated policy.
• The date of each update will be noted at the top of this page under the "Last Updated" section.
• We will provide a copy of any previous version upon request.

Visit this page regularly to stay informed about updates to our Privacy Policy. We are committed to being fully transparent about how your data is protected.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us directly. FC 24's dedicated privacy team is always ready to help.

• Email: support@fc24.ws — for all privacy-related inquiries.
• Live chat: 24/7 chat support in Bengali is available on fc24.ws.
• Help Center: Frequently Asked Questions Help Center Available.
• We aim to provide an initial response within 7 business days of receiving a complaint, with full resolution within 30 days.